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I inherited the management of the IT of a small company (20 PCs), they all have Office 2016 installed and activated. As computer scientists we are trained to communicate with the dumbest things in the world – computers – so you’d think we’d be able to communicate quite well with people. Like I said, MS made it intentionally awkward.
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Figuring out how to manage Office 2016/2019 onetime payment licenses in a business setting took a while. PS: this particular mess may not be intentional. You may click on Next after entering the ID to complete the activation. You need to enter from boxes A to H to proceed with the activation.
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Step 3: Confirmation ID (This will be provided by support to you. Step 2 : Installation ID (This will be required by the chat/phone support team from you for activation. Step 1 : Select your location, this will display the appropriate phone numbers The Microsoft Office Activation Wizard will show you three steps:
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If you were unable to automatically activate over the Internet, you may select “I want to activate the software by telephone”.This will usually complete successfully and activate the software. Select “I want to activate the software over the Internet” and click “Next”.Record the “Product ID” (you will need it in a minute), aka “Installation ID”.Office Activation Wizard: get the “Installation ID” / "Product ID" required by Phone and Chat Help lines
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We are working to get this resolved quickly and will update this thread once the fix is available. If this doesn’t solve the issue, please contact our support agents linked from the bottom of the sameĪgain, we apologize for this issue. What’s the difference between Office 365 and Office 2016? Please also note that this issue impacts Office non-subscribers only-those who purchased the product as a one-time purchase. In the meantime, you can call the numbers for your specific country/region listed in this We are currently fixing this bug in our Office products. Go to the link below to get theĬorrect phone number for your specific geographic location But the problem still exists! MS oops’d, and just hasn’t bothered to fix the problem for much too long. In Jan 2017 a MS staffer provided the following excuse. You have to do a "phone activation" to reach them.Ģ017 01 20- “Telephone activation is no longer supported for your product” error when activating Office – Global List of Activation Support Phone numbers MS has a separate support team for activation issues. They are even more clueless about activation than they are about "normal" questions.
![ms office key free ms office key free](https://www.productkeyslist.com/wp-content/uploads/2021/09/Microsoft-Office-365-Product-Key-Free-660x330.jpg)
When dealing with Office activation problems, don't bother wasting time talking to "normal" MS Support. I've heard conflicting reportsĪ MS "secret". Did they use a generic "install admin" type account or individual personal accounts. One reason the numbers could be different is if the original cards do not have the actual product key, but a 27 character "pin" that is used to retrieve the actual 25 character key.Īnother option you can try is logging in to the MyAccount site, if you know the email account and password used to do the initial install. The email account, password and computer ID used during the initial install.
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The idea is that you should be able to compare those numbers to your records of the full keys. You are "supposed" to be able to extract the last 5 char of the product key from the computer using tools like Belarc (there are others). It is their not so subtle way of "encouraging" you to "upgrade" to the Office 365 "cash cow" subscription license. MS is doing everything they can to make this process as difficult as possible.